Home/Channels.../Viber Channel Engage with Rich Media Make Your Messages Stand Out with Viber Viber Business Messaging transforms the way you connect with your audience combining rich media, interactivity, and secure communication in one powerful channel. With a global user base and real-time capabilities, Viber helps businesses build meaningful, two-way relationships that drive engagement and loyalty. Check Pricing Key Features. Rich & Versatile Content Send messages with text, images, videos, buttons, links, and carousels to create highly engaging experiences. Interactive Messaging Use reply buttons and quick actions to drive user engagement and streamline customer responses. Two-Way Communication Enable real-time conversations for support, feedback, and service updates. End-to-End Encryption Ensure secure and private interactions with customers, building trust across every touchpoint. Global Reach Access Viber’s international audience and connect with users across multiple countries and languages. Easy Integration Seamlessly plug into your CRM, marketing automation, or customer service tools. Benefits for your Business. Boost Engagement Capture your audience’s attention with personalized, visually rich messages and interactive elements. Increase Conversions Deliver targeted promotions, product updates, and exclusive offers straight to customers’ phones, increasing click-through and conversion rates. Build Stronger Relationships Foster long-term loyalty through real-time communication and personalized customer experiences. Here are the trust indicators. Viber Platinum Partner 26% Increase in visibility 95%+ Open rate on branded messages Verified Business Sender Name Frequently asked questions about Viber messaging Get clarity before you send What features are available through the Viber Channel? Send branded messages with text, images, videos buttons, carousels and lists directly from the platform. Can I set up my Viber campaigns easily? Yes, you can easily create, automate, and schedule Viber campaigns using triggers or events, and seamlessly include Viber in your omnichannel customer journeys. Is sender verification supported? Yes, all Viber messages are sent through verified business profiles. Can I track engagement? Yes, open rates, clicks, and delivery metrics are available in real time.